Terms and Conditions

Welcome to Ottawa Kabab! These terms and conditions outline the rules and regulations for the use of our services, including placing orders and making table reservations through our website, as well as our accepted payment methods. By accessing or using our services, you agree to be bound by these terms and conditions.

1. Website Orders and Table Reservations

  • Order Placement: Customers can place orders for food through the Ottawa Kabab website. Each order is subject to availability and Ottawa Kabab reserves the right to refuse orders at any time.
  • Table Reservations: Reservations can also be made through our website. Customers are encouraged to confirm their reservation details, including the date, time, and number of guests, to ensure accuracy. Ottawa Kabab reserves the right to cancel reservations due to unforeseen circumstances or events.

2. Payment Methods

  • Accepted Payments: Ottawa Kabab accepts several methods of payment to accommodate our customers’ needs. These methods include cash, credit card (Visa, MasterCard, American Express), and eTransfer.
  • Secure Transactions: All credit card transactions are processed through a secure online payment gateway that encrypts your card details in a secure host environment.
  • Payment Terms: Payment must be completed at the time of order for online purchases or at the time of dining for reservations unless otherwise specified.

3. Cancellation and Refunds

  • Order Cancellation: Customers can cancel their orders within a certain timeframe which will be specified on the order confirmation page. Refunds for cancelled orders will be processed according to the payment method used at the time of purchase.
  • Reservation Cancellation: Reservations can be cancelled up to 24 hours before the scheduled time. Late cancellations or no-shows may be subject to a cancellation fee as per Ottawa Kabab’s discretion.

4. Food Allergy Disclaimer

Ottawa Kabab makes an effort to identify ingredients that may cause allergic reactions for those individuals with food allergies. However, there is always a risk of contamination and there is a possibility that manufacturers of the commercial foods we use could change the formulation at any time, without notice. Customers concerned with food allergies need to be aware of this risk and are encouraged to make their concerns known to our staff.

5. Intellectual Property

The content, layout, design, data, databases and graphics on this website are protected by Canadian and other international intellectual property laws and are owned by Ottawa Kabab or its licensors. Unless expressly permitted in writing, use of our content for any purpose whatsoever is expressly prohibited.

6. Modifications to Terms and Conditions

Ottawa Kabab reserves the right to modify these terms and conditions at any time. Any modifications will be effective immediately upon posting on the website. By continuing to use our services after changes are made, you agree to be bound by the revised terms and conditions.

Thank you for choosing Ottawa Kabab. We look forward to serving you with high-quality, delicious food and an enjoyable dining experience. If you have any questions or concerns about these terms and conditions, please contact us at [email protected].